What does a professional organiser do?

Have you ever asked yourself the question: what does a professional organiser do? I’ll forgive you for not knowing the details, given that the concept is still relatively new here in the UK! Even though there are many UK based professional organisers who have been in business for well over 10 years. I think the recent events of the dreaded Covid lockdowns has dramatically propelled the industry into light.

Were you working from home during the lockdown? If so, did you notice things in your home that bothered you, that you hadn’t picked up on before? Did you redecorate, purchase new storage, tackle some DIY or have a big sort out? If you did then you are not alone!

Living in a cluttered and chaotic environment can seriously affect your mood and life. It can cause stress and raise cortisol levels.

You’re desperate to clear the clutter. But, you feel overwhelmed, so it feels impossible to start. It becomes a never-ending cycle of getting geared up to start, overwhelm sets in, you get depressed and then, you give up. And so it goes on, in an endless cycle, round and round you go.

This is where we come in! A professional organiser will calmly guide you through the process. They will work with you aiding your decision making, supporting you throughout the session. As well as offering practical advice on where and how to store and organise your belongings. Creating simple, easy-to-manage systems, meaning you will find it a whole lot easier to maintain going forward. Decluttering can be a big, scary job. Hiring a professional organiser will not only make decluttering easier for you but also, much quicker!

We can also save you money! Buying storage before decluttering and organising is a rooky mistake. Once we have completed the process, we will know exactly what space we have and which of your belongings need a home, we will then look at storage. Creating a lookbook of different choices for you. Rather than you pre-buying storage and furniture that ends up not being right for what you need!

At The Space Creator, we are confidential and non-judgemental, trust me we’ve seen it all before! We also try to make the process as fun and enjoyable for you as possible, yes we did say fun! Believe it or not, we’ve never had a client tell us they didn’t enjoy their session!

How it works with The Space Creator

Once you’ve made initial contact with us, we’ll book a convenient time to speak on the phone. We will chat about the challenges you face, which areas you need help with and your vision for the space. This call is free, will usually last between 15-30 minutes and you’ll get a feel for me and how I work, plus I’ll know whether or not I can help you. Providing I can help you, I’ll ask if you’d like to book a 1 hour home consultation, or you may just want to book a session straight away. If that’s the case, I’ll ask you to send a few photos or a video of the area we’re going to be tackling, so that I can plan and work out what storage (if any) we need to purchase beforehand.

If you go down the home consultation route; I will meet you at your home, we’ll have a more in-depth discussion and a home tour, lasting up to an hour. We charge a one-off fee of £35, for those people who want advice about storage and so on. However, if you go on to book, the charge will be deducted from your final invoice making it free!

Next, we will check the dates and book a suitable day to start! If you’re wondering, we do have weekend and evening appointments available at a £5 per hour surcharge. Ok, but what does a professional organiser charge? It can be anything up to £75+ per hour but don’t worry, The Space Creator is highly competitive. As well as earning a living, we do what we do, because we LOVE organising and LOVE helping people!

On the day:

To make it as easy for you, we are flexible with arrival times, starting anywhere between 8 am-11 am (subject to location and finish will of course be dependent on start). Of course, every client is unique, so exactly how the day will pan out isn’t written in stone. But generally, on arrival, we’ll have a recap and a quick chat about how you’re feeling, maybe over a coffee and take a look at the room we’re going to be working on.

Organising and decluttering is hard work, there are no two ways about it. It’s not only physically demanding but mentally demanding too. You will be making lots of decisions. You may get tired and even want to give up. One of the reasons you hired us, is to keep you motivated, reminding you of your vision and the end goal! You, like some of our clients, may have physical challenges. So we can do the majority of the moving, lifting and “running about” if you can’t.

During the decluttering process, your belongings will be largely split into: keep, donate, sell. There may also be items that need mending / dry cleaning or clothes that need to go into textiles. For any belongings that you’re unsure about, instead of regretting a decision, these will go into a “for later” pile!

In a full-day session, you will likely see good progress and change, but everyone makes decisions differently. Some are quicker than others and that’s OK. It’s good to note that things usually always look worse before better! However, even if we are coming back the very next day; we will never leave you in a mess. We manage time throughout your session to leave your space in good order, so you can rest without worry!

About 15 minutes before the end, we’ll have a debrief about how you think it’s gone and how you’re feeling. We’ll get everything tidy and packed up and if you’d like to book in another session, we can do that too – if you’ve not already booked!

If you’d like to know more details or have a question, please get in touch!


If you’re still not sure whether hiring a professional organiser is right for you. Here are some questions and common problems I solve on a daily basis that may well relate:

  • I have some belongings that never use or look at this, but it’s sentimental to me, what shall I do with them?
  • This was expensive, I don’t want it, but can I sell it?
  • I need more storage, can you help me with it, or should I buy something first?
  • Where can I sell this item?
  • I have no idea where to start, which is the easiest room?
  • I have tonnes of paintings that my kids have done, I feel bad if I don’t keep them all!
  • This was my mums/grandparents/great aunts, but I hate it! What should I do with it?
  • I don’t use this, but I might need it one day…
  • I’m depressed about the lack of space, but I can’t throw anything away…

If you would like to see some examples of previous work, or tips & hacks, check out our Instagram and Facebook pages! For more questions, visit our FAQs page!