I only have weekends and evenings available can you still help me?
Of course! Weekends are more limited and do get booked up quickly. But I always try to keep at least 3/4 weekend days free a month, there is a surcharge of £5 extra per hour. We are also happy to work evenings within the included travel distance, please bear in mind that we work on a 3-hour minimum basis, so wouldn’t start any later than 7 pm.
Do you clean too?
The Space Creator is not a cleaner, so won’t undergo any heavy-duty cleaning, but is happy to help with light cleaning during a session; for example hoovering, dusting, polishing etc. We carry eco-friendly cloths, furniture polish and surface cleaner.
Will you take everything away that we declutter?
Many organisers don’t take anything away with them, but at The Space Creator, we know that it can be an added hassle for you, and the items may end up sitting in your house for weeks. With that in mind, taking away a boot full of charity shop items is included in the price; any surplus will need to be dealt with yourself. There are some charities where you can set a collection, for example, The British Heart Foundation.
I cannot take away rubbish or recycling, as we don’t have a waste carrier licence or a suitable vehicle. If a skip is required, we can arrange for one to be delivered before our session. If you’d like more information on how to dispose of your unwanted belongings, rubbish and recycling, check out this blog post; it’s jam-packed with info.
Are you on social media? I’d love to see you’re work.
Yes! The Space Creator is on Instagram and Facebook; follow for tips, offers, before & afters and some all-important positivity and motivation! I am active on both platforms, so feel free to ask us any questions on there too!
Will you take photos of my home?
I always endeavour to take before and after photos during our session. This is, above all, for you to see the progress you have made and our records and insurance purposes. As you may see from social media, we like to use photos to showcase what we offer. We will never use photos of your home without prior permission. Nor will we tag or mention names or locations; in addition, images that could identify you, your family or your address will never be used.
The Space Creator has a photo release form with more information to sign, along with terms and conditions, which will be emailed to you before our session.
How much do you charge?
I charge a flat rate of £35 per hour, which is highly competitive, so don’t offer discounted rates. However, if you book a package session, you will save between £20-£35, as the hourly fee is reduced. Travel* is complimentary.
If you feel you have an exceptional circumstance, please do get in contact.
Do you require a deposit?
I take a 50% deposit upfront for all new clients to secure your booking. Once the session is complete, the remainder will be payable upon invoice.
I need to hire you, but I don’t really have the money, what can I do?
A tiny minority of people in life can afford anything they want; most of us don’t have that luxury. So we have to decide what our priorities are and what is essential.
If you are depressed, anxious or stressed daily because of your home and can’t find the motivation or have no idea where to start, you need to ask yourself whether not doing anything is worth your mental health?
I am no money expert, but I know that cutting something out to pay for something that will genuinely improve the quality of your life is a good idea. Some people spend £50+ a week on take-out coffee, others spend a significant amount on Sky / Disney etc., per month, or going out every weekend. Is there something you could live without for a while?
In our sessions, I will show you how to organise and declutter, fold and store things in a better way and give you that much-needed motivation. So even having just one half-day session with The Space Creator will provide you with the knowledge and inspiration to carry on by yourself!
Don’t forget the amount of money you’ll save when your home is in ship shape by not having to buy duplicates and replacements due to not finding things. Seriously, the number of duplicates I’ve found is scary.
If all that is not an option, follow us on Instagram or Facebook, sign up to receive email alerts about new blog posts with tips, ideas and motivation for free!
What happens if I need to cancel?
Both you and I have the right to cancel the session due to unforeseen circumstances. Travel charges or further expenses paid in advance, of which I cannot obtain refunds, are not refundable in any cases and will be invoiced to you at the time of cancellation.
Cancelling on the day or within 24 hours will result in charge of 50% of the session fee. This is non-negotiable as I cannot book another client at late notice, and my working day is lost.
Postponing, or for matters entirely out of your control, the charge may be waived at my discretion.
If you test positive for Covid-19, please get in touch with me straight away to let me know so that we can rearrange. If you test positive on the day, you will not be charged a cancellation fee, providing you send photographic proof of results and rebook your session for a future date with a standard 50% deposit.